AI Crash Course
A clear, accessible introduction to generative AI and the concepts every communications leader should know.

A curated path through the knowledge, practical tools, and expert perspectives you need to make AI useful—for your work, your people, and your agency.
A guided journey
Move through all six areas or go directly to the question that matters most today. Each one brings the most relevant learning into view.
AI Learning Pathway
Develop a working understanding of AI, its capabilities, and its limitations.
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A clear, accessible introduction to generative AI and the concepts every communications leader should know.

Move from isolated experimentation to a focused business strategy grounded in agency priorities.

A shared set of commitments for responsible, people-centered AI adoption in communications agencies.
Practical guidance for applying transparency, accountability, privacy, and human oversight.
A D+G session on the legal risks, regulatory frameworks, and practical guardrails agencies need as AI shifts from generating content to taking action.

A D+G session on the legal questions agencies need to understand as AI tools enter client work.

A D+G session on seven actions agencies should take now to align client agreements, vendor contracts, and AI tool use with responsible governance.


Understand the environmental implications of AI and the choices agencies can make in response.
Use AI as a thoughtful collaborator while protecting judgment, voice, and the quality of the work.

A modular learning experience for applying AI across the employee journey, from recruiting to development.

Use AI to sharpen opportunity discovery, proposal development, and new-business workflows.

Explore practical AI applications for forecasting, reporting, and operational decision-making.

Explore how an AI-enabled chief of staff can streamline leadership workflows, reporting, and decision support.

Understand how AI-mediated search is changing visibility and what communicators can do now.
A session on deciding when and how to use AI across the writing process while protecting voice and judgment.

A Section course on using AI to challenge assumptions, explore options, and improve strategic thinking.

A Section course for leaders designing the capabilities, culture, and systems for adoption.

Choose a high-value use case, define success, manage risk, and learn before scaling.

Rishad Tobaccowala on designing organizations where human strengths and AI capabilities reinforce one another.

Conversations with practitioners and leaders shaping how AI is changing the communications industry, paired with a grounded whitepaper on AI’s implications for public relations.
Forward-looking perspectives on where AI is taking the communications industry — and how to prepare for it.




Peer agencies share the choices, experiments, and lessons behind their real-world AI adoption.


A directory of the experts featured across this hub who can support AI strategy, governance, training, and implementation.